Insurance Coordination

Home Healthcare

A New Services member will visit with you in your home setting to discuss the level of care and frequency that matches your needs. A Registered Nurse is available 24 hours a day, 7 days a week to discuss your options and to answer any questions you may have.

Insurance Coordination

Managed Care Organization (MCO) policies can be complex and challenging to translate into the actual coverage and benefits for home healthcare and geriatric care management services. Let Agape’s insurance experts take on this vital role in bridging this gap.

Our New Services team members will gladly meet with you to review your MCO policy. The review allows us the opportunity to identify your scope of coverage and guides you on the balance of care to best utilize your policy to your benefit.

Once care commences, our insurance staff then coordinates processing the claim. Agape completes all necessary paperwork and bills the insurance company on your behalf.


We Assist in Utilization & Coordination of MCO

  • Assist in opening a claim

  • Verification of insurance

  • Facilitate direct billing to your MCO company

  • Collecting directly from MCO company


Common MCO Providers

We often work with the following providers, however, know our support and reach is not limited to those listed.

  • Aetna Better Health of Virginia

  • Anthem HealthKeepers Plus

  • Magellan Complete Care of Virginia

  • Optima Health Community Care

  • UnitedHealthcare Community Plan

  • Virginia Premier Elite Plus